Welcome to Stihl Supplies Store, where we power your passion for the outdoors with premium equipment and a commitment to service that extends far beyond the checkout. We understand that when you’ve invested in quality tools to maintain your property, tackle a professional job, or complete a DIY project, you need them to arrive reliably, efficiently, and in perfect condition. That’s why we’ve streamlined our global delivery process to be as robust and dependable as the STIHL chainsaws and Cub Cadet accessories we offer.

Our Promise: Transparent timelines, trusted carriers, and seamless tracking—so you can focus on the task at hand, not the package in transit.

Our Shipping Partners & Methods

We partner with world-class logistics providers to ensure your order reaches you safely, whether you’re a seasoned landscaper in need of a commercial-grade blower or a dedicated homeowner preparing your garden for spring. Choose the option that best fits your timeline and budget.

Option 1 Standard Shipping

Carriers: DHL or FedEx

Delivery Time: 10-15 business days after dispatch.

Cost: A flat rate of $12.95.

Ideal For: When you need a balance of speed and value. Perfect for time-sensitive projects or when you want the enhanced tracking and reliability of premium courier services.

Option 2 Free Shipping

Carrier: EMS (Economy Mail Service)

Delivery Time: 15-25 business days after dispatch.

Cost: FREE on all orders over $50.

Ideal For: Planned projects, non-urgent needs, and value-conscious buyers who prioritize savings. An excellent way to maximize your budget on top-tier outdoor power equipment.

The Delivery Journey: What to Expect

  • Order Processing (1-2 Business Days): Our team in Nashville, TN, meticulously picks, packs, and prepares your order. We ensure every chainsaw bar, cultivator blade, or bag of potting soil is checked for quality before it leaves our warehouse.
  • Dispatch & Tracking: Once your order ships, you will receive a confirmation email with your tracking number and a direct link to monitor your package’s journey to your doorstep.
  • Final Delivery: Our carrier partners will deliver your package directly to your provided address. Please ensure someone is available to receive larger items like generators or complete engines.

Important Information for Our Global Community

While we proudly serve a global audience of outdoor enthusiasts and professionals, please note that shipping is currently unavailable to parts of Asia and select remote regions. All delivery times are estimates and may be subject to slight variations due to customs processing or seasonal carrier delays, which are outside our direct control. Any applicable customs duties or import taxes are the responsibility of the recipient.

Our Commitment to Your Satisfaction

Your trust is our most valuable tool. If your order arrives with any issues, our 15-day return policy from the date of receipt ensures a straightforward solution. We stand behind the durability and performance of every product we curate, from gas-powered pumps to precision grinding tools.

Need Help With Your Delivery?

Our dedicated customer service team is here to ensure your complete satisfaction, from click to delivery.

Email Us: [email protected]

Store Base: 5170 Hickory Hollow Parkway, Nashville, US 37013

At Stihl Supplies Store, we deliver more than just equipment—we deliver the confidence to conquer any outdoor challenge. Thank you for choosing us as your partner in cultivating and caring for your world.